Privacy Policy

At Zone Productions Administrative Services (hereinafter Zone Productions), transparency about how we collect, use, and disclose your personal information is important to us.

This Privacy Policy (the “Policy”) is intended to inform you about our personal information processing practices. We want to inform you for what purposes and how we collect your personal information and how it is stored and used.

If you have any questions about this policy or our practices regarding the processing of your personal information, if you would like a copy of your personal data, or if you would like your personal data destroyed, you can contact us at the following address:

[email protected]
819-943-1599
3330 King Street West, Gate 2
Sherbrooke, Quebec, J1L 1C9

Our website address is: https://zoneproductions.ca

Comments

When you leave a comment on our website, the data entered in the contact form, as well as your IP address and your browser’s user agent string, are collected to help us detect unwanted comments.

Transmission of Personal or Confidential Data and Media

We ask our clients and partners to transmit all personal or confidential information via our secure and encrypted form. The data will be encrypted throughout the transfer and storage cycle.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, install third-party tracking tools, or track your interactions with that embedded content if you have an account and are logged in to their website.

Who do we share your data with?

We do not share any data with any partners, vendors, or others unless we open an account for you with your consent.

Where is your data stored?

We do not store any data, such as social security numbers or health insurance numbers. We encourage our customers to never send us such data. When paying Zone Productions invoices, your credit card or bank details will not be present in our environment.

Other customer data is stored by Zone Productions with trusted sources, Google Workspace and Kiwili. Google Workspace stores data on encrypted servers in Google data warehouses. For more information about the solutions we use, please click on one of the following links for a complete overview of their certifications and compliance:

  • Google Security,
  • Google Certifications,
  • Google Storage.

How long is your data retained?

As we strive to retain our customers for the long term, data is retained indefinitely. This allows us to provide rapid support when our customers request it. However, this data is stored in our secure solutions.

For users who register on our website, we also store the personal data they provide in their user profile. All users can view, edit, or delete their personal information at any time. Website administrators can also view and edit this information.

What are your rights regarding your data?

If you contact us at [email protected], you can request a file containing all the personal data we hold about you, including any data you have provided to us. You can also request the deletion of your personal data. This does not include data retained for administrative, legal, or security purposes.